When your business has offices in multiple locations, it’s more important than ever to communicate. If you don’t keep the lines open, you are bound to come across lots of mistakes and confusing times. To avoid this, keep in contact through an online platform such as a project management software, or phone calls, video calls, emails, and even texts. We have all of this technology to keep us connected, let’s use it!
For smaller issues:
Texts and emails can be used to discuss smaller issues that you are having trouble deciphering. If it’s a quick fix that you need answered, use these methods to get the information you need. This is also an effective way to communicate when you aren’t in a position to make a phone call because you are in a meeting and need a quick answer that won’t disrupt everyone else.
For bigger issues:
Phone calls and video calls are more efficient when you need an answer right away or want to have the option to show/see what the other person is talking about. When you’re having a harder time understanding what needs to be done, it is much easier to communicate these ways because you don’t have to wait for a response and are able to show exactly what you are having trouble with if it is something visual. At Deksia, we use HighFive for our video calls to keep in touch. This allows our offices to be able to share screens from the computer to look at the document at the same time, and get more direct contact with each other compared to a regular phone call.
Keeping organized:
Use an online platform where you can keep all of the tasks in order so that each employee knows what they need to get done.
Teamwork, the project management software that Deksia currently uses, is an efficient option that allows each employee to see what task they should be working on for the day and when it is due. It allows all employees to comment, track the amount of time worked on each project, and prioritize what should be done first. It keeps all of your projects organized and in one spot so that you can easily access them whenever you need to. Everyone can also see each task that has been completed before the project has reached them, so they are up to date on what is expected of them.
Google Docs is an effective way to share documents and edit them. If you need to work together on a project, creating a Google Doc allows you to both work on it at the same time and see what the other has added. You can also use the Suggestion mode to share your ideas on what could be changed, and your partner can choose to accept or deny those changes. This is much easier than sending a Word document back and forth and being confused about what has been changed and what needs to be added.
Conclusion:
Keeping in touch with offices in multiple locations is essential to ensure that everyone is on the same page. This is important for your business and your clients, to make sure they are getting the most updated and accurate information. Use the platforms listed above to communicate, and you won’t have to worry about missing information or being unorganized.