---
title: Request App Support From Our Experts | DEKSIA
description: Get expert help with our apps, including Commerce 7 App support and Facebook CAPI Shopping Feed. Submit your request today for a diagnostic report and resolution plan.
image: https://deksia.com/hubfs/deksiafeaturedimage21.jpg
---

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# App Support

Need some help with one of our apps? Our experts are here to help. 

## Commerce 7 APp support

Facebook CAPI 

Shopping Feed

& More

We're here to help.   
Submit your support request today.

 

[ Get Started ](https://deksia.com/web/get-support?hsLang=en#gethelpform)

![undraw_Air_support_re_nybl (2)](https://deksia.com/hs-fs/hubfs/undraw_Air_support_re_nybl%20(2).png?width=300&height=317&name=undraw_Air_support_re_nybl%20(2).png "undraw_Air_support_re_nybl (2)")

## What you can expect

![undraw_Sign_up_n6im](https://deksia.com/hs-fs/hubfs/undraw_Sign_up_n6im.png?width=355&height=250&name=undraw_Sign_up_n6im.png "undraw_Sign_up_n6im")

### Submit A support form

Our support team will receive your request, and confirm we have all the details necessary to diagnose your issue.

 

![undraw_fixing_bugs_w7gi (1)](https://deksia.com/hs-fs/hubfs/undraw_fixing_bugs_w7gi%20(1).png?width=382&height=250&name=undraw_fixing_bugs_w7gi%20(1).png "undraw_fixing_bugs_w7gi (1)")

### Get your Diagnostic report

Our developer will provide a diagnostic report that explains the issue's root cause and proposed resolution.

If we can resolve your issue right there, we will do so and send notice for your final approval.

 

![undraw_Order_confirmed_re_g0if](https://deksia.com/hs-fs/hubfs/undraw_Order_confirmed_re_g0if.png?width=338&height=250&name=undraw_Order_confirmed_re_g0if.png "undraw_Order_confirmed_re_g0if")

### Approve Any Estimates 

Some issues require additional developer hours to resolve things fully. 

Our developer will include any additional hours in their diagnostic report.

 

![undraw_Web_developer_re_h7ie (1)](https://deksia.com/hs-fs/hubfs/undraw_Web_developer_re_h7ie%20(1).png?width=328&height=250&name=undraw_Web_developer_re_h7ie%20(1).png "undraw_Web_developer_re_h7ie (1)")

### Issues are resolved

Our developers address and resolve any issues, meticulously testing across various formats and devices before seeking final approval.

 

## Submit your request Below

 

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