Website troubles? Our experts are here to help.
Website Support
Get Help Fast.
Mobile design not working properly? New product pages need adjusting? Website tools or plugins no longer working?
We can help. Submit your support request today.
Already a Deksia or HWy29 client?
Fill out our request form, and we'll get started on your support ticket.
Not a deksia client?
We can still support you! We'll just need some additional details up front.
What you can expect
Submit A support form
Our support team will receive your request, and confirm we have all the details necessary to diagnose your issue.
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Get your Diagnostic report
Our developer will provide a diagnostic report that explains the issue's root cause and proposed resolution.
If we can resolve your issue right there, we will do so and send notice for your final approval.
Approve Any Estimates
Some issues require additional developer hours to resolve things fully.
Our developer will include any additional hours in their diagnostic report.
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Issues are resolved
Our developers address and resolve any issues, meticulously testing across various formats and devices before seeking final approval.