grand rapids, portland, des moines
Account Manager
Account Manager
Reports to: Director of Accounts
Roles / What you’ll be held accountable for:
- Manage Expectations
- Follow Up & Follow Through
- Do the activities to reach 1% net growth
- Leadership + Management = Accountability (LMA)
Essential Responsibilities:
- Retaining clients and building strong, trusting relationships
- Understanding client needs and identifying new business opportunities within the portfolio
- Providing superior customer service and ensuring client satisfaction
- Creates internal and client-facing buy-in while advocating for client
- Communicating and coordinating with internal teams to deliver solutions
- Developing and implementing strategic plans to manage and grow accounts
- Manage interns
Who You Are / Competencies:
- 2-4 years experience in account management, client relations, or relevant position
- High level, strategic accounts, ability to talk to executive stakeholders
- Utilizes consultative listening skills
- Ability to work in a fast-paced environment and manage time effectively
- Proactive solution-oriented mindset
Why You’ll Love Working @ Deksia:
- $40,000 - $75,000 Base Compensation + bonuses
- Unlimited PTO – Plan ahead, communicate effectively, and take the time you need
- Insurance Benefits – Medical, dental, life, and more offered!
- Retirement Savings Program, including Company Match
- Parental Leave – Ask for details
- Technology Stipend – Role dependent (please ask if this applies)
APPLY BY SENDING YOUR RESUME TO HR@DEKSIA.COM.
Deksia is an equal employment opportunity provider. Any qualified candidate is welcome to apply, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
WE’RE ACCEPTING APPLICATIONS
We’re proud to be steadily growing, and we’re regularly seeking skilled and motivated marketing professionals. We’re interested in meeting you! Choose the opportunity that interests you.
The positions listed below may be currently filled, but Deksia is always looking to expand its team of rockstars.
Instead of waiting around for your dream position to open up, be bold. Make the first move. We triple-dog-dare you to swipe right and fill out that application.
If the feelings are mutual, a member of the HR team will reach out to discuss you joining Deksia’s Bench of Rockstars. In addition to bragging rights and a cool title, this elite squad is also the first to know about potential job openings at Deksia before anyone else. Those who are extra compatible may even be offered a position before it ever makes it off this list.
Apply for any of these positions to be first in line when a job opens!
In nearly every case, our apprentices have completed their internship at Deksia, distinguished themselves, and shown the ability to make strong contributions in an area of need.
Apprenticeships are full-time paid positions and structured to give you hands-on-training with progressively expanding responsibility for the eight months of employment with us. Regular reviews keep you on track and as your apprenticeship ends, you either receive an offer of full-time, permanent employment with us or our help in finding your next position.
- Full-time, 40-hours per week
- Paid
- Four months at Apprenticeship I
- Four months at Apprenticeship II
Internships at Deksia provide a fast-paced introduction to what life is like in a nimble marketing agency. You will gain exposure to real clients, learn the ropes, apply your skills, and receive hands-on mentorship from experienced professionals.
While the work and the experience are real, we take seriously the part that we’re able to play in our interns’ education and development. We take pride in the frequent comments from interns that they learned more in three months at Deksia than they did in four years of college.
- Part-time
- 20-hours per week
- Unpaid
- Three months