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Non-Client Support Tickets

Support Options for Every Need.

Select the priority of ticket your web issue requires.

Web Support Ticket Low Priority

Not every issue demands immediate action—but that doesn’t mean it should be overlooked. Our Low-Priority Support is ideal for minor fixes, small content tweaks, and non-urgent functionality concerns. With 1 hour of pre-approved developer time, we’ll carefully assess the issue and move toward resolution without disrupting your day-to-day operations. Perfect for clients who want peace of mind that even the small things get handled.

$ 250

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Web Support Ticket Medium Priority

For moderately urgent issues that don’t require an immediate fix but still need to be resolved quickly, our Medium-Priority Support strikes the right balance. With 2 hours of pre-approved developer time, we’ll move efficiently to investigate and address the issue—keeping your operations running smoothly with minimal delay. Ideal for bugs, formatting problems, or functionality issues that are pressing but not business-critical.

$ 500

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Web Support Ticket High Priority

For time-sensitive or mission-critical website issues, our High-Priority Support ensures you receive fast, expert-level attention. This package includes 3 hours of pre-approved development time, so we can begin diagnostics and resolution immediately—without delays or back-and-forth approvals.

$ 750

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