Web Support

The Fastest Path to a Fixed Site

Whether it’s a broken form, a downed page, or just a quick fix you can’t do in-house, our support team is here to help.

Already Working With Us?

Fill out our request form, and we’ll get started on your support ticket.

Submit A Ticket

Not a Deksia Client?

We can still support you! We’ll just need some additional details up front.

Submit a Ticket

What you can expect

1. Submit a Support Ticket
Our support team will receive your request, and confirm we have all the details necessary to diagnose your issue.

2. Get Your Diagnostic Report
Our developer will provide a diagnostic report that explains the issue’s root cause and proposed resolution. If we can resolve your issue right there, we will do so and send notice for your final approval.

3. Approve Any Estimates
Some issues require additional developer hours to resolve things fully. Our developer will include any additional hours in their diagnostic report.

4. Issues Are Resolved
Our developers resolve any issues, meticulously testing across various formats and devices before seeking final approval.

Let’s Talk About What’s Next.

Whether you need a full plan or a fresh perspective, we’ll meet you where you are—and move you forward with brand clarity, marketing strategy, and creative execution that works.

REAL HELP, RIGHT WHEN YOU NEED IT.

The Fastest Path to a Fixed Site

Already Working With Us?

Not a Deksia Client?

What you can expect

Support Today. Stability Tomorrow.

Let’s Talk About What’s Next.