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What you can expect
Submit A support form
Our support team will receive your request, and confirm we have all the details necessary to diagnose your issue.
Get your Diagnostic report
Our developer will provide a diagnostic report that explains the issue's root cause and proposed resolution.
If we can resolve your issue right there, we will do so and send notice for your final approval.
Approve Any Estimates
Some issues require additional developer hours to resolve things fully.
Our developer will include any additional hours in their diagnostic report.
Issues are resolved
Our developers address and resolve any issues, meticulously testing across various formats and devices before seeking final approval.