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Case Study

Dr. Martens' Paid Search Advantage

Dr. Martens

An iconic global footwear brand, Dr. Martens faced increasing competition from retailers like Amazon and Zappos and sought to reclaim traffic and conversions through direct-to-consumer paid search efforts.

Industry: Retail / Footwear

Location: Global

Project Scope: Paid search campaign management, bid strategy, conversion optimization

Solution Provided: Deksia executed a granular, brand-focused paid search strategy to drive traffic directly to the Dr. Martens website—reducing costs, outpacing resellers, and significantly increasing direct transactions.

The Challenge

While Dr. Martens products were widely available via third-party retailers, the brand saw greater benefit when customers bought directly. However, competitors were aggressively bidding on branded search terms, siphoning away traffic and sales. Dr. Martens needed to win back those customers with a smarter, more efficient PPC approach.

The Solution

Targeted Bid Strategy: Deksia took over paid search operations and shifted from an automated cost-per-action (CPA) model to a manual bidding approach—gradually decreasing bids on top-performing branded terms to improve cost efficiency.

Competitive Positioning: The team focused on intercepting searches that were otherwise going to retailers like Zappos, strategically reclaiming visibility and encouraging users to buy directly from the brand.

Performance-Driven Scaling: Deksia increased spending only modestly while reworking campaign architecture for maximum return on investment—achieving more traffic and conversions without significant budget increases.

The Results

Dr. Martens saw a transformative return on their paid media investment:

  • 46% reduction in cost-per-click (CPC)

  • 130% increase in transactions

  • 259% surge in website traffic

  • 92% increase in ad spend, yet drastically improved ROI

This data-driven approach not only boosted online sales but also helped Dr. Martens regain market share from resellers and solidify its position as a leader in direct-to-consumer ecommerc.

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