ACCOUNT ASSOCIATE

Reports to: Director of Accounts

Roles / What you’ll be held accountable for:

• Manage expectations
• Grow and nurture clients
• Follow up & follow through
• Support client growth

Who You Are / Competencies: 

• High school diploma or equivalency
• Strong oral & written communication skills
• Strong organizational and project management skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced sales and growth environment
• Ability to build trusted relationships both internally and externally
• Ability to multitask and deal effectively with changing priorities and deadlines is essential
• Collaborates effectively with Project Managers & other departments / team members

Essential duties of the position: 

• Supports Director of Accounts in CRM entry, maintenance, and workflow

• Works in collaboration with Account Managers and Project Managers to ensure onboarding assets are collected and executed in place with each department.

• Works with Project Managers and Account Managers to create and maintain client-facing timelines for each project.

• Maintains sales pipeline and sales marketing materials

• Works with AMs to cross-check accounts and ensure digital ads are running smoothly.

• Maintain proactive communication with internal and external stakeholders to ensure accurate and timely execution of projects

• Participates in and organizes team brainstorms both proactively and in response to potential new business and incumbent accounts growth or audits based upon specific client objectives.

• Gathers examples of account assets for future case studies and sales materials, including screenshots and links of ads, content, etc.

• Assists Director of Accounts with AR tracking, review, and follow-up with Sales/AMs

• Supports through miscellaneous tasks including but not limited to client gifting, collection of survey feedback, etc.

• Assist with the creation of best-in-class sales and growth materials and presentations on assigned accounts.

• Gather sales and marketing-oriented research for current and prospective clients 

• Support Director of Accounts on pulling reports, reviewing accounts and identifying opportunities for cross-sell and creating materials to support

Why You’ll Love Working @ Deksia: 

• $35,000 - $38,000 – Annual salary, dependent on experience
  
• Get your job done / unlimited PTO mentality – As long as you plan ahead and communicate with the team, take the time you need
  
• Retirement Savings Program
  
• Insurance Benefits – Medical, dental, life, and more offered!
  
• Parental Leave – Ask for details
  
• Technology or stipend – likely to be provided, depending on your role
• Quarterly in-person events to work on the business & bond with teammates
  

APPLY BY SENDING YOUR RESUME TO HR@DEKSIA.COM.

Deksia is an equal employment opportunity provider. Any qualified candidate is welcome to apply, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.